How to Send Money on Crypto.com – A Step‑by‑Step Guide

Sending money using Crypto.com can feel like navigating a futuristic highway—there’s a lot of potential, but you need to know which lane to take. Whether you’re transferring Bitcoin to a friend, paying for services in Ethereum, or simply moving funds between your own wallets, Crypto.com offers a sleek interface that makes the process surprisingly straightforward.

In this guide we’ll walk you through every step of how to send money on Crypto.com. From setting up your account and completing KYC, to selecting the right network and double‑checking transaction fees, you’ll come away with a clear roadmap. By the end, you’ll be confident enough to send crypto without a hitch, and you’ll also pick up a few best‑practice tips that keep your funds safe.

Before we dive in, it’s worth noting that Crypto.com isn’t just a crypto exchange; it’s a full‑service platform that includes a Visa card, a DeFi wallet, and even a crypto‑backed loan product. This ecosystem means you can fund your transfers from a bank account, a credit card, or even your Crypto.com Earn balance—all in one place.

Step‑by‑Step: How to Send Money on Crypto.com

1. Create and Verify Your Crypto.com Account

The first thing you need to do before you can send any crypto is to have a fully verified Crypto.com account. Follow these quick steps:

• Download the Crypto.com app from the App Store or Google Play, or visit the web portal.
• Sign up using your email address and set a strong password.
• Complete the KYC (Know Your Customer) process by uploading a government‑issued ID and a selfie. This verification is mandatory for sending and withdrawing funds.
• Enable two‑factor authentication (2FA) for an extra security layer.

Once your account is verified, you’ll see the “Verified” badge, and you’ll be able to move on to funding your wallet.

2. Add Funds to Your Crypto.com Wallet

Before you can send money on Crypto.com, you must have a balance in the cryptocurrency you wish to transfer. There are three common ways to fund your wallet:

• Bank Transfer: Link your bank account and transfer fiat (USD, EUR, etc.) directly to your Crypto.com fiat wallet.
• Credit/Debit Card: Instantly purchase crypto using a Visa or Mastercard. Note that card purchases usually carry higher fees.
• Crypto Transfer: Deposit crypto from an external wallet by generating a deposit address within the app.

If you’re new to Crypto.com, the Transfer Money from Crypto.com to Bank: Complete Guide article offers a detailed walkthrough on moving fiat in and out of the platform.

3. Locate the “Send” Feature

Once your balance is ready, tap the “Wallet” tab at the bottom of the screen. Choose the specific cryptocurrency you want to send, then click the “Send” button. This is where the core of how to send money on Crypto.com takes shape.

4. Enter Recipient Details

You’ll need two pieces of information from the person or service you’re sending to:

• Wallet Address: The public address of the recipient’s wallet. Double‑check this string; a single wrong character can send funds to the wrong place.
• Network/Chain: Choose the appropriate blockchain network (e.g., ERC‑20 for Ethereum, BEP‑20 for Binance Smart Chain). Selecting the wrong network can result in lost funds.

Many users confuse the network selection, especially when sending tokens that exist on multiple chains. If you’re unsure, ask the recipient which network they prefer.

5. Specify the Amount and Review Fees

Enter the amount you wish to send. Crypto.com will automatically calculate the network fee based on current congestion. Fees can vary dramatically; for example, Bitcoin’s fee might be $2‑$5, while a USDT transaction on the Tron network can be less than a cent.

Tip: If you’re sending large amounts, consider using a lower‑fee network (like Polygon or Solana) if both parties support it. This can save you a noticeable chunk of your funds.

6. Confirm and Authenticate

After reviewing the details—address, network, amount, and fee—tap “Send.” You’ll be prompted to confirm using your 2FA method (SMS, authenticator app, or biometric). This final step ensures that only you can authorize the transfer.

7. Track Your Transaction

Crypto.com provides a transaction history where you can see the status of your outgoing transfer. Click on the transaction to view the blockchain explorer link, which lets you watch the transaction confirmations in real time.

Most crypto transfers are completed within minutes, but some networks (like Bitcoin) can take longer during periods of high traffic.

Advanced Tips for Sending Money on Crypto.com

Understanding Network Congestion and Fees

Network congestion can cause fees to spike unexpectedly. If you’re not in a hurry, you can set a “custom fee” in some cases, allowing the network to process your transaction when it’s less busy. However, be cautious—setting a fee too low may result in the transaction being stuck indefinitely.

Using Crypto.com Visa Card to Pay Directly

If the recipient accepts fiat payments, you can use the Crypto.com Visa card to pay directly, bypassing the need to send crypto. This is especially handy for everyday purchases and can be a smoother experience for non‑crypto‑savvy friends or merchants.

Sending to Multiple Recipients (Batch Transfers)

While Crypto.com’s native app doesn’t support batch transfers, you can use third‑party tools or the Crypto.com Exchange platform to execute multiple payments in one go. This is useful for payroll or airdrop scenarios.

Security Best Practices

• Whitelist Addresses: Crypto.com allows you to add “trusted” addresses. Transactions to new addresses will require additional verification.
• Double‑Check Addresses: Use copy‑paste rather than typing manually, and verify the first and last few characters.
• Keep Software Updated: Ensure your app is always on the latest version to benefit from security patches.

Common Issues and How to Troubleshoot

If a transaction fails or gets stuck, here’s what you can do:

• Check the network status. Heavy congestion might delay confirmations.
• Verify that you selected the correct network. Sending an ERC‑20 token on a BEP‑20 network will not work.
• Contact Crypto.com support via the in‑app chat. Have your transaction ID handy.

Comparing Crypto.com with Other Platforms for Sending Money

When deciding where to send crypto, you might wonder how Crypto.com stacks up against rivals like Coinbase, Binance, or even traditional brokerage apps that now offer crypto services.

In a recent analysis titled which is better coinbase or crypto.com? A Deep Dive, Crypto.com scored higher on lower fees for cross‑border transfers and offered a broader range of supported networks. However, Coinbase provides a more extensive educational hub for beginners. Choose the platform that aligns with your comfort level and fee sensitivity.

Wrapping It All Up

Now that you’ve seen the complete workflow, sending money on Crypto.com should feel as natural as sending an email. Start by verifying your account, fund your wallet, select the right network, and always double‑check the recipient’s address. Keep an eye on fees and network conditions, and leverage security features like address whitelisting and 2FA to protect your assets.

Remember, the crypto landscape evolves rapidly. Stay updated with Crypto.com’s latest announcements and consider exploring related features—like earning interest on your holdings or using the Visa card—for a richer financial experience. Happy sending!